ABC Training Solutions

ABC Training Solutions - cost effective, high quality training courses in a large range of business performance topics.

Based in West Midlands, ABC Training Solutions produce customised learning objectives and content for training courses, delivering training in-client across the UK, inlcuding Worcestershire, Warwickshire, Gloucestershire and the West Midlands.

"I can recommend Bryan without hesitation as the most effective trainer I have worked with during my 30 odd years in HR/Personnel management. Our continuing engagement of his services is a testament itself" - H.R. DIRECTOR

ABC Training Solutions come to you!

We do not deliver PUBLIC courses. We come to your company's premises to deliver courses for 1 to 8 (or more) delegates in topics such as supervisory skills, management skills, leadership development, exceptional customer service, telephone techniques, recruitment interviewing, coaching skills, train the trainer, time management, performance management, asssertiveness, appraisal skills, presentation skills and receptionist skills. All you need to do is provide a room to deliver the training.

ABC Training Solutions are very competitive priced and can customise courses to specific training needs. A standard course can cost as little as £270 delivered to 1 delegate (plus VAT and travel). This can work out less than public course fees where you have to find the venue. As we come to you, there are no hassles with travel.  2-4 delegates £550 and 5-8 delegates £690. Let us know your requirements via an Information Request and we can send you a proposal with course objectives, process and fees.

What makes ABC Training Solutions courses stand out:

• Telephone meeting are held prior to the training to establish your requirement in detail, gathering behavioural examples and understanding more of your organisation's culture.
• A variety of training methods used, including group discussion, self-diagnostic questionnaire, syndicate work, practical demonstrations and role-play.
• Delegates are supplied with full support documentation.
• A Knowledge/Skill Checklist is used druing the workshop where delegates rate themselves at the beginning and end of the course. This helps establish the extent to which they have benefited from the event.
• Mini exhibition of interpersonal skill books, additional handouts and ‘hints and tips’ sheets provided in the training room, for delegates to visit during the event.

ABC Training Solutions courses are delivered by Bryan Edwards who is an qualified Chartered Institute of Personnel & Development (CIPD) trainer with over 20 years training and personnel experience.

Recommendations and references from previous attendees to ABC Training Solutions' business improvement courses:

• "I can recommend Bryan without hesitation as the most effective trainer I have worked with during my 30 odd years in HR/personnel management. Our continuing engagement of his services is a testament enough"
• “Bryan is an extremely good business performance trainer – he managed to keep each section interesting and relevant"
• “Very practical training – Bryan kept my interest and was very creative”
• “I enjoyed the whole Customer Service sales course. Bryan lead good discussions that were at times light hearted and always fun and captivating”
• "Excellent time management course – well presented and very motivational”
• "A very good Telephone Skills Training course; well run, relaxed but very controlled and enlightening"
• “Excellent Supervisory Skills course, it was very well explained and Bryan employed good examples"

To request information from ABC Training Solutions, please fill out the following details: