Assertiveness & Building Personal Confidence
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Assertiveness & Building Personal Confidence
Assertiveness & Building Personal Confidence - 1 day training course
This 1 day Assertiveness and Confidence Building course aims to help delegates understand why it is sometimes hard to refuse demands and is designed to build the skills necessary for behaving assertively in a practical manner.
Throughout this one day course delegates will develop the required skill set for a new personal confidence and sense of assertiveness.
CPD Value = 5.5 Hours (Continuous Professional Development).
Benefits of this Assertiveness and Personal Confidence Building course:
- Develop confidence in the use of assertiveness skills
- Understand different behaviour patterns and the reasons they arise
- Understand the need for negotiation and persuasion in the workplace
- Practice assertiveness skills and develop an action plan
Interested in finding out more about this Assertiveness & Building Personal Confidence training course? Request Information here
If you want to find out more about Assertiveness & Building Personal Confidence, you can make an information request below and the school will contact you with further information.
Suitability and application
This Assertiveness & Building Personal Confidence training course is suitable for any person wishing to improve their assertiveness skills in the workplace.
Find out if this Assertiveness & Building Personal Confidence training course is suitable for you - Request Information here
Assertiveness & Building Personal Confidence course content
This 1 day Assertiveness & Building Personal Confidence training course is designed to cover the following areas throughout the day:
09.30 - 09.45 Coffee and Course Objectives
09:45 - 10:00 Defining Assertiveness (What is assertiveness? Why is assertiveness essential to business success? How we influence and how this affects our role in the company.)
10:00 - 11:15 Understanding Behaviour (Look at behaviour patterns that can throw us off balance. Wanting to succeed, but unable to achieve results; denials and delusions; dealing with challenge to authority and aggression; dealing with difficult people and poor performance.)
11:30 - 13:00 Obtaining Results; Developing Inter-Personal Skills (Practice overcoming barriers through role plays. Dealing with difficult situations.)
13:00 - 14:00 Lunch
14:00 - 15:00 Negotiating and Persuading (Understanding the clients needs, both internal and external. What are the motivators and drivers for their demands or requests? How can I champion my requests over theirs?)
15:00 - 16:30 Practice Makes Perfect; Building Confidence in Assertiveness Skills (Participants develop assertiveness skills through further role plays, including negotiation and persuasive techniques.)
16:30 Summary & Action Plans Agreed
Request Information here to learn more about this Assertiveness & Building Personal Confidence training course
Assertiveness & Building Personal Confidence course feedback
Had a fantastic day - really focused on my actions. Cat Graham, Total People Ltd
Brilliant course, trainer was excellent. - Kirsten Geddes, Atmos Consulting Ltd
Very good course. Excellent trainer. Gained a lot from you. - Sharon Holmes, Audit Commission
This has been a great course for me as this course has given me confidence to work within my role. - Suzanne Christine Ringrose, AXA Insurance
Excellent course; highly recommended! - Susanne Andrews, Derwen College
An excellent course, excellent trainer and suits my needs. - Paul Riley, Nottinghamshire Fire & Rescue Service
A really valuable day - lots of things to think about and tactics to use. Tutor was excellent and advice given appreciated. - Annabel Bennett, Sheffield Doc/Fest
Very good course which exceeded expectations. - Samantha Solley, Clear Channel Entertainment
The course was very informative and I will definitely put my learning into practice in the workplace. - Alexandra Marchant - Clear Channel Entertainment
Outcome / Qualification etc.
All PTP courses meet CPD (Continuous Professional Development) standards and each 1 day course represents 5.5hours of CPD. Every delegate who completes the course receives a framed certificate of attendance which verifies the CPD time completed.
Expenses
The cost of this Assertiveness & Building Personal Confidence training course as a public course is £425 + VAT per delegate.
The fee includes delegates' training notes, framed certificate of attendance, lunch and refreshments throughout the day. All groups are limited to a maximum of 10 delegates to allow for individual needs to be met.
As an In House Training Course: £995 for up to 5 delegates, £1600 per day for up to 10 delegates
As 1 to 1 coaching: £600 per session
Request Information here to find out more, and talk to us about your requirements.
PTP Training & Marketing Ltd
PTP: Practical Training for Professionals - leading provider of sales and management training in the UK
PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues in the UK than anyone else including Birmingham, Bristol, Leeds, Leicester, London, Manchester and over 50 other venues.
PTP deliver training in the following key areas:
- Customer Care Training
- Finance & Planning Training
- Management Training
- Project Management Training
- Time Management Training
- Personal Development Training
- Sales & Marketing Training
Customers keep coming back to use PTP for their personal and professional training because:
- All training is in small groups (average size 6 delegates) allowing time for individual needs to be met.
- All trainers have practical work experience whether it is management, sales, marketing or any other field.
- PTP has spent over 15 years choosing just 40 trainers. Training is all about the people delivering and PTP has spent a long time finding you the best.
- As well as 100 ’s of small & medium sized companies PTP has provided training for over 40% of the FTSE 100.
- All delegates complete a pre-course questionnaire which is copied to the trainer to enable them to tailor the training course to the individual’s needs.
- All delegates complete an action plan at the end of each course, which is copied to their line managers.
- All training including management and sales is practical and highly interactive - we guarantee you won’t get bored but you might get exhausted!
Find out more about PTP and our training courses by Requesting Information here today!
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Contact information for PTP Training & Marketing Ltd
Phone no: +44 (0)1509 889632 
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| Average rating | Quantity | Rec. | ||
| 5.0 | 3 | 100 % |
