Assertiveness Course - Developing Personal Effectiveness
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Assertiveness Course - Developing Personal Effectiveness
Assertiveness - Developing Personal Effectiveness - 1 day course in Crawley
People often fail in their interactions with others by being either too submissive or aggressive. Assertiveness increases the chance of success in any human transaction and as such will benefit anyone who needs to communicate in the work place. This Assertiveness - Developing Personal Effectiveness Course aims to build the confidence and proper tone in both written and verbal communicaiton.
By the end of the course delegates will be able to:
- Recognise and define assertiveness and its benefits
- Explain the differences between aggressive, non-assertive and assertive behaviour
- Have an awareness of why we behave the way we do and when that behaviour is counter productive know what to do about it
- Be aware of the impact of non-verbal communication in projecting a positive image
- Use a variety of different language techniques to put their message across in the 'right' way
- Develop personal action plans to build on their current approach
If you want to find out more about Assertiveness Course - Developing Personal Effectiveness, you can make an information request below and the school will contact you with further information.
Suitability and application
This 1-day Assertiveness - Developing Personal Effectiveness Course is aimed at those who would like to improve their personal effectiveness through communication and who have had little or no previous training in assertiveness.
Enquire to see if this Assertiveness
- Developing Personal Effectiveness Course is suitable for you here.
Assertiveness - Developing Personal Effectiveness Course Content
This Assertiveness - Developing Personal Effectiveness Course is designed to cover the following areas:
Identifying and Recognising Our Own and Others Behaviour Style
- Recognising behaviour through the key elements:
- Body language
- Words
- Tone of voice
Defining Assertiveness and Its Benefits
- Clearly defining assertiveness & its characteristics
- Identifying the pros and cons of the different behaviour styles
- Understanding the difference between aggression & assertion
Changing The Way We Think
- Having an awareness of why we behave the way we do
- Appreciating how we tend to gear our behaviour towards our feelings as opposed to the outcome we want
- Appreciating how hard it is to break our existing behaviour patterns and why that is
- Changing the way we think through the rights we give ourselves
Changing The Way We Behave
- Enhancing assertion through our non-verbal communication
- Using techniques to get our message across assertively
Practical Sessions
- Opportunities to turn theory into action
Completion of a personal strategy to help individuals take the necessary steps to implement and cement the learning
Expenses
The cost of this Assertiveness - Developing Personal Effectiveness Course is £395.00 + VAT.
Lunch and refreshments: As part of your time with us you will enjoy delicious hot and cold food and refreshments daily from our restaurant.
Reference material: As part of your training you will be provided with a participant manual for you to use during your training. You can then take it away with you to use as a practical reference tool back at the office.
In House training: Should you want to hold a bespoke course at a different venue, please contact us here.
Thales Training
Thales Training - Business Training Courses & Bespoke Training Services
Thales Training & Consultancy, part of the international Thales Group, is an established training services organisation who works in partnership with our customers to develop individual, organisational and commercial advantage. Since 1998 we have been providing innovative training and managed services. Each year we continue to see our business grow delivering training and development solutions to over 10,000 participants internationally.
What we do
Thales Training & Consultancy delivers over 100 training courses in the areas of Management and People Development, IT and Computing, Technology, Project and Risk Management and Systems Engineering. All our courses are highly practical, include examples of best practice and can equip you with the skills and confidence you need to succeed in the workplace.
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Courses designed by our trainers
All our courses are exclusively designed and regularly updated by our team of business experienced and expert trainers. This means when you attend one of our training courses you always benefit from the latest thinking and developments.
Our learning environment
All our training courses are held at our state of the art training centre in Crawley. The training centre provides a learning environment that is relaxed, offers great food, easy access, free parking and an exceptional customer service. All of which leads to time out of the office that we believe you’ll want to do again.
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Contact information for Thales Training
Thales Training
RH10 9XN Crawley
Phone no: +44 (0)800 028 3045 
www.thales-trainingconsultancy.com
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