Be a Better Listener
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Summary
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Be a Better Listener
Setting the scene
- What are we going to cover?
- What characteristics do great listeners have in common?
- How will I benefit from improving the way I listen?
Principles to listening
- Why is listening important in the scheme of communication?
- How do we process information?
- How do I ensure that I pick up and retain the information that is relevant?
Tactics
- What internal and external distractions can stop us from hearing what people say?
- How can I overcome these distractions?
- What are the different listening styles?
- How can I learn to tune in and out when listening?
- What tactics are available to me to read between the lines and get to the heart of what someone is saying?
- How can I use questions to enhance my listening skills?
Action
How will I apply what I have learnt from today?If you want to find out more about Be a Better Listener, you can make an information request below and the school will contact you with further information.
GBC Learning & Development
Business Training at its BestGBC Learning and Development provides professional and practical business training and courses for organisations wishing to train their staff and for individuals who want to develop their communication skills. GBC’s comprehensive training course programme also includes management courses and management development programmes, time management training, presentation training, negotiation skills and even elocution courses. High impact and low stress training is immensely practical and focuses on pre-identified objectives, following up action plans; all totally geared to a successful end result. Your people will grow and develop in an adult learning environment with a positive learning style with our calendar of open events. |
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GBC Learning and Development has trainers with practical backgrounds and a wealth of experience, both in the business and public sectors, meaning they can flexibly adapt to the specific needs of each group, encouraging full participation.
Key areas of training:
- Personal Effectiveness
- Communication Skills
- Management Development
- Recruitment, HR and Training
- Sales & Marketing
- Secretarial & Support
Learn more, request information about GBC’s comprehensive courses & training
Flexible training formats
Flexible Formats help make the most of your busy schedules – full day and two day courses are now supplemented by half day sessions and 2 hour Breakfast Bytes or Lunch and Learns.
New courses for new challenges
Charles Darwin taught us that we need to adapt to survive. This is especially true in the workplace right now where each person must be open to change in this challenging climate. GBC Learning and Development have new courses to help.
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GBC Learning & Development
Request information - obligation free
Contact information for GBC Learning & Development
Phone no: +44 (0)207 256 6668 
To request information from Be a Better Listener, please fill out the following details:
