Emotional Intelligence - A Beginners Guide
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Summary
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Emotional Intelligence - A Beginners Guide
Course content
Introduction and prioritisation
- What we are going to cover today
- What would you like to achieve today?
What is Emotional Intelligence (EI)
- Defining EI
- How it works
- Setting out the core EI competencies
- Assessing your own EI
The Emotional Brain
- What it is that makes us feel the way we do
- Tuning in to our emotional state
- Tuning in to other people's emotional state
Behaviour and Leadership
- The role of emotion in our behaviour
- The five domains of EI
- Controlling disruptive emotions
- Resolving emotional exchanges in stressful situations
Multiple Intelligences
- What they are
- How we can use them to maximise our impact
- Recognising yours & others strengths
- Understanding others perception of you
Developing emotional management skills
- Developing your ability to influence
- Building trust, loyalty and commitment
- Becoming an all round listener
Conclusion and recap
My plan for changeIf you want to find out more about Emotional Intelligence - A Beginners Guide, you can make an information request below and the school will contact you with further information.
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