Emotional Intelligence Course
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Emotional Intelligence Course
Emotional Intelligence - 1 day course in Crawley
This Emotional Intelligence Course introduces the concepts and principles of emotional intelligence. It is suitable for anyone who interacts with others at work: - whether your role focuses on external customers, supplier management or internal operations, your relationships can be improved dramatically through conscious use of Emotional Intelligence. This course will provide an opportunity to consider your ability to recognise, use, understand and manage emotions in yourself and others.
By the end of the course delegates will be able to:
- Recognise the importance of emotional intelligence on the workplace
- Identify the four key elements of Emotional Intelligence
- Use a range of skills to build and maintain key relationships
- Create a personal action plan to continue to enhance and monitor our emotional intelligence.
If you want to find out more about Emotional Intelligence Course, you can make an information request below and the school will contact you with further information.
Suitability and application
This 1-day Emotional Intelligence Course introduces the concepts and principles of emotional intelligence and will provide an opportunity to consider your ability to recognise, use, understand and manage emotions in yourself and others. It is a perfect introduction course discussing the art of interaction and relationships.
Personal Effectiveness through Emotional Intelligence Course Content
This Emotional Intelligence Course is designed to cover the following areas:
What is emotional intelligence?
- Perceptions and myths
- Review of decision-making style
- Background and history
- Link with intelligence (IQ)
- Personality
- Measuring Emotional Intelligence
Working with emotional intelligence
- The Business Case
- Function of emotions
- Applications of EI at work
- Problem-solving approach
- Organisational culture review
The RUUM®™ model
- Overview of model
- Recognising emotions in yourself and others
- Using emotions to facilitate thinking
- Understanding emotions and how they can change over time
- Managing emotions to improve effectiveness of self and others
- Bringing it all together
Action planning
- Developing an action plan to improve personal effectiveness using Emotional Intelligence
Emotional Intelligence
This Emotional Intelligence Course is designed to cover the following areas:
What is emotional intelligence?
- Perceptions and myths
- Review of decision-making style
- Background and history
- Link with intelligence (IQ)
- Personality
- Measuring Emotional Intelligence
Working with emotional intelligence
- The Business Case
- Function of emotions
- Applications of EI at work
- Problem-solving approach
- Organisational culture review
The RUUM®™ model
- Overview of model
- Recognising emotions in yourself and others
- Using emotions to facilitate thinking
- Understanding emotions and how they can change over time
- Managing emotions to improve effectiveness of self and others
- Bringing it all together
Action planning
- Developing an action plan to improve personal effectiveness using Emotional Intelligence
Expenses
The cost of this Personal Effectiveness through Emotional Intelligence Course is £395.00 + VAT.
Lunch and refreshments: As part of your time with us you will enjoy delicious hot and cold food and refreshments daily from our restaurant.
Reference material: As part of your training you will be provided with a participant manual for you to use during your training. You can then take it away with you to use as a practical reference tool back at the office.
In House training: Should you want to hold a bespoke course at a different venue, please contact us here.
Thales Training
Thales Training - Business Training Courses & Bespoke Training Services
Thales Training & Consultancy, part of the international Thales Group, is an established training services organisation who works in partnership with our customers to develop individual, organisational and commercial advantage. Since 1998 we have been providing innovative training and managed services. Each year we continue to see our business grow delivering training and development solutions to over 10,000 participants internationally.
What we do
Thales Training & Consultancy delivers over 100 training courses in the areas of Management and People Development, IT and Computing, Technology, Project and Risk Management and Systems Engineering. All our courses are highly practical, include examples of best practice and can equip you with the skills and confidence you need to succeed in the workplace.
- Short Training Courses
- Outsourced Training Managed Service /Training Supply Management services
- Management and People Development Training
- IT / Computer Training
- Training Design and Consultancy
- Coaching Consultancy
- Health and Safety Training
- Bespoke Learning and Development Solutions
Courses designed by our trainers
All our courses are exclusively designed and regularly updated by our team of business experienced and expert trainers. This means when you attend one of our training courses you always benefit from the latest thinking and developments.
Our learning environment
All our training courses are held at our state of the art training centre in Crawley. The training centre provides a learning environment that is relaxed, offers great food, easy access, free parking and an exceptional customer service. All of which leads to time out of the office that we believe you’ll want to do again.
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Contact information for Thales Training
Thales Training
RH10 9XN Crawley
Phone no: +44 (0)800 028 3045 
www.thales-trainingconsultancy.com
Contact Thales Training
To request information from Emotional Intelligence Course, please fill out the following details:
