Essential Interpersonal Skills
|
Summary
|
|
|||||||||||||
Essential Interpersonal Skills
Essential Interpersonal Skills – 2-day course
Over two days you will work intensively on your people skills, learning how to engage and motivate people, without resistance. An essential course if you’re a manager or functional specialist, with at least three years’ work experience; or your job role depends on the co-operation of others.
Course benefits:
You’ll acquire practical skills and essential knowledge to create effective working relationships with people at all levels; choose and use the most productive approach and behaviour to get results; get your message across in a way that gets heard, understood, accepted and acted upon. Learn to motivate people to change their behaviour; influence others to accept your proposals; solve problems in your working relationships; and overcome challenging behaviour.
Send an » Information Request to learn more
If you want to find out more about Essential Interpersonal Skills, you can make an information request below and the school will contact you with further information.
Suitability and application
The Essential Interpersonal Skills course is recommended for:
- managers and functional specialists with at least three years’ work experience people whose roles are dependent on the co-operation of others
- people who have specific working relationships that need building or improving
- people who want to increase their repertoire of interpersonal strategies or who need to increase their ability to connect with a wide range of people at work.
Course tutor
Mrs Sara Rowe
Sara Rowe Chartered MCIPD is an independent management consultant and has over 15 years' experience in the field of people management and skills development. She specialises in communications and behaviour.
Course content
DAY 1
Introductions and objectives
Heroes and villains
- real-life experience of working relationships
What are people skills?
What makes people tick?
- how people make sense of the world
Personal insights
- values-based behaviour
- understanding the impact we make on others and its consequences
Elements of effective working relationships
Relationship mapping and analysis
The value of listening, and barriers to good listening
Transactional analysis as a tool for people problem-solving.
DAY 2
Review of Day 1
Influencing strategies
- a range of strategies from PUSH to PULL Influencing situations
- how to combine the strategies to get the results you want
Influencing types
- adapting language and behaviour to get results
Managing others
- using activators and consequences
Giving feedback
Reaching constructive outcomes
Action planning
In-house training
Essential Interpersonal Skills can also be provided in-house, which is a cost-effective approach if you have a number of people who require training. You choose where and when you want our trainers to deliver. We will also tailor the course content to suit your precise organisation needs.
Expenses
Non-member: £880 + VAT
CIPD-Member: £790+ VAT
CIPD Training
The Chartered Institute of Personnel and Development is the United Kingdom's leading professional body for those involved in the management and development of people with over 135,000 members and 40,000 people per year studying for one of our professional qualifications.
CIPD Training
CIPD Training is one of the UK’s largest providers of HR and L&D training for businesses and individuals. Thousands of people attend our learning events every year, and the majority not only tell us they would use us again and recommend us to colleagues, but actually do.
As part of the world’s largest Chartered HR and development professional body, we know what great HR looks like, and what HR professionals need to know, do and deliver to succeed. What’s more, we really do understand how training works and we are experts in designing and delivering programmes that provide the tools and motivation to make change happen. All our programmes incorporate the latest thinking, insights, facts and figures from our research, so you and your people benefit from access to recent trends and developments and the most up to date good practice. We constantly update and improve our programmes, as well as introduce new ones, to ensure they are up to date with your changing needs and preparing you for the issues facing your profession.
First class trainers
Not only are all our trainers experts in their respective fields, but they actually work in the areas they teach. We select them because they are passionate about learning and have proven their ability to facilitate top-quality training and bring that expertise to you. With in-depth knowledge, practical experience and excellent training facilitation skills, we can guarantee you that your trainer will be second to none.
Practical and applicable
For your learning to work, it has to be relevant to your workplace. That’s why our programmes focus on providing you with the knowledge, skills and confidence to apply your learning back at work straight away. You’ll have plenty of time to explore your own needs and issues as well as share experiences and insights with other participants.
On our programmes, you’ll be given comprehensive course notes and materials that contain resources to help you put your learning into practice as soon as you return to work.
Multiple locations
As well as multiple scheduled course dates throughout the year in venues in London, Manchester, Birmingham, Cardiff and Edinburgh, and around the world, we also run all our courses and qualification programmes in-house for groups of people in an organisation.
We'll help you make the right choice
We know it is sometimes difficult to know exactly what training solutions will suit your needs. We have an excellent customer service team who are here to help and advise you. They have a thorough knowledge of content, delivery style and the types of participants who've attended the programme in the past, and can give you objective advice on the most appropriate course to suit your learning requirements. They can also advise you on the availability of places and reserve a course place for you.
Click here to find out more and request information from the CIPD now
Show all courses with
CIPD Training
Request information - obligation free
Contact information for CIPD Training
Phone no: +44 (0) 20 8612 6202 
To request information from Essential Interpersonal Skills, please fill out the following details:
CIPD Flexible Learning+
Choose CIPD Flexible Learning+, exclusively delivered by MOL, for all the benefits of workshops at a local college or university plus the additional flexibility of home-study.
Certificate in L&D Practice Diploma in HRD/HRM
